Alloys' acquisition of Exclusive Networks' UC division is set to revolutionise service offerings for Australian resellers.
A New Era for Unified Communications in Australia
The acquisition of Exclusive Networks' Australian Unified Communications (UC) division by Alloys marks the beginning of a new era for UC services in Australia. This strategic move, effective from January 2, 2025, is set to redefine the landscape of Unified Communications, providing enhanced opportunities for partners nationwide.
With 42 years of market expertise, Alloys has built a strong reputation in developing trusted relationships. This acquisition seamlessly blends Alloys' specialist distribution capabilities with the advanced UC offerings from Exclusive Networks, promising a robust and comprehensive service portfolio for the Australian market.
How Alloys' Expertise Complements the UC Division
Alloys' extensive experience and deep market understanding are pivotal in ensuring the success of this new UC division. Known for their efficient 39-minute average order turnaround time, Alloys' four national distribution centres and showrooms will now handle UC orders, ensuring a seamless transition of services starting January 13, 2025.
The integration of the UC division into Alloys' operations signifies a natural extension of their commitment to the Australian market. This move will allow Alloys to offer more comprehensive solutions while maintaining the personalised service that their partners have come to expect.
What Australian Resellers Can Expect
Australian resellers can look forward to a host of benefits from this acquisition. The integration process promises enhanced service capabilities, broader product offerings, and continued access to practical, market-informed advice.
Alloys will maintain its commitment to straightforward business processes and exceptional customer support throughout the integration process. Partners will also benefit from flexible credit terms, dedicated specialist sales teams, and comprehensive business support tools, now available across an expanded product portfolio.
The products and services that Alloys' newly integrated UC division will distribute are sourced from a diverse array of leading brands, each renowned for their innovation and quality in the Unified Communications sector. This impressive lineup includes:
- HP Poly - Known for their enterprise-grade audio and video solutions that enhance hybrid working video communication experiences and telephony for businesses
- Huddly - Offering intelligent cameras designed to improve video conferencing
- Owl Labs - Creators of smart video conferencing technology that fosters inclusive meetings
- Pexip - Providing scalable video conferencing solutions that ensure seamless connectivity
- Avocor - Delivering advanced collaboration tools tailored for modern workplaces
- Realwear - Offering wearable technology that empowers hands-free communication
- Unify - A suite of integrated communication solutions that streamline business operations.
Together, these brands represent a comprehensive and dynamic portfolio, enabling Alloys to deliver exceptional value and choice to its partners and customers across Australia.
Who will be driving the new Alloys UC Division?
Martin Callaghan, the Business Unit Manager for the new UC division, will play a crucial role in the transition. Bringing a wealth of experience in distribution and Unified Communications, Martin will ensure a smooth integration and continued excellence in service delivery and account management.
The Alloys UC Division will be supported with the following staff:
- Martin Callaghan | Business Manager - UC
martinc@alloys.com.au - Ben Daly | Product Manager - UC
benjamind@alloys.com.au - Todd Robertson | Product Manager - UC
toddr@alloys.com.au - Jessica Mifsud | Territory Account Manager - North
jessicam@alloys.com.au - Maria Garcia | Territory Account Manager - South
mariag@alloys.com.au - Andrew Giusa | UC Specialist
andrewg@alloys.com.au - Clare Marasigan | Systems Engineer - UC
clairem@alloys.com.au
Martin's expertise and leadership are expected to foster a seamless transition and drive the success of the new UC division within Alloys, ensuring that the high standards of service and support are maintained.
Future Prospects: Enhanced Service and Broader Offerings
The future looks promising for Alloys and its partners following this acquisition. This strategic move will build upon Alloys' market-informed approach and practical expertise, enabling the company to offer an even broader range of solutions to its partners.
As Paul Harman, CEO of Alloys, stated, 'Our success has always been built on understanding what our customers need to succeed.' This acquisition allows Alloys to offer more comprehensive solutions while maintaining the deep relationships and trust built over four decades. For existing customers across Australia, this transition promises enhanced service capabilities, broader product offerings, and continued access to practical, market-informed advice.